Privacy Policy – Aira

Effective Date: 13 August 2025

Aira (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [aira.com] and use our services.

1. Information We Collect

We may collect the following information from you:

  • Personal Details: Name, email address, phone number, billing & shipping address.

  • Payment Information: Data necessary to process payments through Razorpay. (Payment info is securely handled by Razorpay.)

  • Usage Data: Information about your interaction with our website, such as pages visited, clicks, and preferences.

  • Cookies & Tracking: We use Google Analytics and Facebook Pixel to analyze traffic, improve user experience, and for marketing purposes.

2. How We Use Your Information

Your data may be used for:

  • Processing and fulfilling orders.

  • Communicating with you regarding your orders or inquiries.

  • Sending promotional offers and newsletters (if you opted in).

  • Improving our website, services, and marketing strategies.

  • Ensuring security and preventing fraud.

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

  • Payment Processors: Razorpay for payment processing.

  • Shipping Partners: ShipRocket for order delivery.

  • Analytics & Marketing Tools: Google Analytics, Facebook Pixel for website and marketing analysis.

4. User Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to your data.

  • Request deletion of your data.

  • Opt-out of marketing communications.

To exercise these rights, please contact us at care@airajewel.in.

5. Cookies & Tracking

Our website uses cookies to improve user experience, track visitor behavior, and for personalized marketing. You can disable cookies through your browser settings, but this may affect website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information. While we strive to secure your data, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated effective date.

8. Contact Us

For any privacy-related questions, concerns, or requests, please contact us at:
Email: care@airajewel.in

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